Order
BE-XXXXXX
Perfect-Fit Technology™Made in the USA
Order tracking
Good things take time, and yours is worth the wait. Every set is hand-built to order, here’s exactly where yours stands, and what’s coming next. Just ordered? You’re right at the start of something great.
Order
BE-XXXXXX
Item
Custom hearing protection
Ordered
,
In production
Your molds arrived and your build is in the queue.
Once your molds reach the lab, you'll get an email at each of these stages. Weekends don't count toward the build days.
You're kept posted
We email you at every stage, so you never have to wonder where your set is.
Perfect-Fit Promise
If the fit isn't right when it lands, we remake it. No charge, no argument.
Questions?
Call (719) 271-4528 or email stonehood@bigearinc.com.
Enter your order number from your confirmation email. If you've already mailed your impressions, add the date they arrived for a live build estimate.
Enter the order number from your email to continue.
The "Track your order" link in your confirmation email opens this for you automatically.
A real family team in Blythewood, SC. We answer fast.
What happens after you pay
A custom set cannot exist until we have the shape of your ears. The kit we send takes a mould every bit as good as one taken in a clinic, it is what most of our customers use, and it is what the lab builds from. If you would rather have it done for you, any audiologist can, or you can visit one of our providers. It costs the same either way.
Prefer to read it? See the four steps.
Already have impressions?
Not sure which applies to you? Call (719) 271-4528 or email stonehood@bigearinc.com and we will tell you in a sentence.